Website Project Questionnaire

Hi there! First of all, what is your name?*
What is the name of your company?
Please briefly describe what it is that you do*
For example, an overview of the products and/or services you provide
Who would be the main contact(s) for this project, and what are their roles?*
Before we continue, is this a new website project, or an upgrade of an existing site?*
This helps tailor the questionnaire to fit your specific needs

When would you like to start the project?
Do you have a fixed deadline in mind for this project?
Do you have specific reasons for these dates?
Your budget dictates the amount of time and resources we can devote to your website, approximately how much are you looking to spend? *

Please describe the different types of visitors to your site in as much detail as possible*
What do you imagine these people will be using your site for? What will they want to achieve?*
In order of importance, what are the business goals for your site?*
For example, to bring in sales, increase customer satisfaction, or reduce customer support requests.
What is your measure for success, and what are you hoping to achieve?*
for example, a 20% increase in sales, or a 40% reduction in customer support requests.

Tell us a bit about your competition; what things do they do well, and not so well?*
For what reason do you want people to choose your site over your competitors?*
For example, are you competing mostly on price, or on superior quality?

What aspects of your current site are successful? Why do they work well?*
What aspects of your current site do you feel are not working so well, and why do you think that is?*
Please outline any ideas for features you have for your new site*
How do these features support your business goals, and the goals of your users?*
Leaving your competitors aside, have you seen any sites recently that you’ve liked the visual design of? What did you like about them?*
If you can’t think of any, have a look through cssdrive.com for some examples
Do you have any further comments? Aside from the features discussed before, is there anything else you would like your site to do?
Please provide an email address so we can get back to you promptly*
Would you be interested in hearing more about any of our other services?
- Website Hosting
- Domain Names
- Search Engine Optimisation
- Online Marketing Campaigns
- Graphic Design and Print
- Photography